Terms of Use
Last Updated: April 23, 2025
Welcome to Narvella. These Terms of Use govern your access to and use of our website, services, and products. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using the Narvella website and services, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Description of Services
Narvella provides end-to-end social casino game creation services, including concept development, technical implementation, UI/UX design, and market launch support. Our services are designed to help clients bring their social casino game visions to life through expert guidance and professional execution.
3. Eligibility
You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these terms.
4. User Accounts
4.1 Account Creation
Certain features of our services may require you to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4.3 Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our sole discretion.
5. Intellectual Property Rights
5.1 Our Content
All content, features, and functionality on our website, including but not limited to text, graphics, logos, images, software, and design elements, are owned by Narvella or our licensors and are protected by copyright, trademark, and other intellectual property laws.
5.2 Client Content
You retain ownership of any content, materials, or intellectual property you provide to us in connection with our services. You grant us a limited license to use such materials solely for the purpose of providing our services to you.
5.3 Work Product
Ownership of work product created as part of our services will be defined in individual service agreements. Unless otherwise specified in writing, you will receive appropriate licenses or ownership rights upon full payment for services rendered.
6. Acceptable Use
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe upon the intellectual property rights of others
- Transmit any harmful, threatening, abusive, or offensive content
- Distribute viruses, malware, or other malicious code
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt our services or servers
- Engage in any activity that could damage our reputation or business
- Use automated systems to access our services without permission
7. Payment Terms
7.1 Fees
Fees for our services will be specified in individual service agreements or proposals. All fees are quoted in the currency specified and are exclusive of applicable taxes unless otherwise stated.
7.2 Payment
Payment terms will be outlined in service agreements. Late payments may incur additional fees and may result in suspension of services.
7.3 Refunds
Refund policies will be specified in individual service agreements. Generally, work already completed is non-refundable.
8. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of our business relationship. This obligation survives the termination of our services.
9. Disclaimers and Warranties
9.1 Service Availability
Our services are provided on an "as is" and "as available" basis. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
9.2 Professional Services
While we strive to provide high-quality professional services, we do not guarantee specific outcomes or results. Success of social casino games depends on numerous factors beyond our control.
9.3 Third-Party Services
Our services may integrate with or rely upon third-party services. We are not responsible for the availability, functionality, or content of third-party services.
10. Limitation of Liability
To the maximum extent permitted by law, Narvella shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of our services.
Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you to us for services in the twelve months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Narvella and our officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of our services, violation of these terms, or infringement of any third-party rights.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party websites. You access third-party websites at your own risk.
13. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. We will notify users of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our services after changes constitutes acceptance of the modified terms.
14. Modifications to Services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.
15. Termination
Either party may terminate the service relationship at any time as specified in individual service agreements. Upon termination, you must cease all use of our services and any related materials. Provisions that by their nature should survive termination shall survive, including confidentiality obligations, intellectual property rights, and limitation of liability.
16. Dispute Resolution
16.1 Informal Resolution
In the event of any dispute arising from these terms or our services, the parties agree to first attempt to resolve the matter through good-faith negotiation.
16.2 Arbitration
If informal resolution is unsuccessful, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules, rather than in court, except that you may assert claims in small claims court if your claims qualify.
17. Governing Law
These Terms of Use shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any legal action or proceeding shall be brought in the appropriate courts having jurisdiction.
18. Severability
If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
19. Entire Agreement
These Terms of Use, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Narvella regarding your use of our services and supersede any prior agreements.
20. Waiver
No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.
21. Assignment
You may not assign or transfer these terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these terms without restriction.
22. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or technical failures.
23. Contact Information
If you have questions about these Terms of Use, please contact us:
Narvella
4 Old Dundonald Rd, Dundonald
Belfast BT16 2EG
United Kingdom
Phone: +442920615718
Email: help@narvella.online
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.